ligajuaraPrivacy Policy

This page describes what we collect when you use ligajuara and how we keep that data protected. We operate across supported Indonesian jurisdictions—Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta—and manage personal information according to Indonesian data-protection standards and international best practice.

We collect data for account creation, payment processing, and fraud prevention. Your information is encrypted in transit and stored on servers subject to access controls. We do not sell your personal data to third parties. We share only what is necessary with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and regulatory bodies to comply with law.

Our privacy commitment is straightforward: we collect only what we need, we protect it strictly, and we allow you to access or delete your data upon request.

What We Collect on ligajuara

We collect data in three categories when you use ligajuara:

Account Information

When you register on ligajuara, we collect:

  • Full legal name (as it appears on your government ID).
  • Email address and phone number.
  • Date of birth.
  • Indonesian national ID number (KTP) or passport number.
  • Residential address.
  • Password (hashed, never stored as plain text).

We collect this information for account verification (KYC) and to comply with anti-money-laundering (AML) regulations. We do not use your email for marketing unless you opt in; we use it only to send account alerts, payment confirmations, and support responses.

Payment Information

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet on ligajuara, we collect:

  • Your payment method identifier (e.g., your mobile banking wallet ID or your local payment account number).
  • Transaction timestamps and amounts.
  • Withdrawal requests and settlement confirmations.

We do not store full bank account numbers or credit-card details. Payment data is transmitted encrypted to our payment processors and cleared within 24–48 hours. We retain transaction records for audit and dispute resolution (typically 7 years).

Behavioural Data

We collect data about your use of ligajuara to improve our service and prevent fraud:

  • Bet history and game outcomes.
  • Login times and IP addresses.
  • Device type and browser information.
  • In-app support messages.

We use this data to detect suspicious patterns, monitor for duplicate accounts, and verify that you comply with our terms. We do not use it to target you with advertising outside ligajuara.

Our data collection on ligajuara

  • We collect personal information only during account setup, KYC verification, and payment processing.
  • We store payment data for audit purposes; non-payment data is retained for account management.
  • We encrypt all data in transit and at rest on our servers.
  • We share data only with payment processors and regulatory bodies when legally required.
  • You can request access to or deletion of your data anytime.

How We Use Your Data on ligajuara

We use your data for these purposes:

Service Delivery

We use your information to verify your identity, process your deposits and withdrawals, settle your bets, and send you account notifications. Without this data, we cannot operate ligajuara.

Fraud Prevention & Compliance

We analyse login patterns, bet patterns, and withdrawal requests to detect fraud, duplicate accounts, and money-laundering risks. We share fraud alerts with our payment partners (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) when necessary. We do not retain this data longer than needed for the investigation.

Legal Compliance

We may share your data with Indonesian regulatory authorities (BI, OJK) or law enforcement if legally required. We retain records to comply with banking and AML regulations. Public holidays (Idul Fitri, Idul Adha, Imlek, Nyepi) do not affect our compliance obligations.

Support & Dispute Resolution

We store your support messages and bet history to investigate disputes and improve customer service. We keep these records for 72 hours after dispute closure or longer if the dispute escalates.

We collect your data to serve you better, protect you from fraud, and stay compliant with law. We do not sell, rent, or share your information for marketing purposes without your explicit consent.

ligajuara privacy principle

Your Rights & Data Protection on ligajuara

Access & Portability

You have the right to request a copy of all data we hold about you on ligajuara. Contact our support team, and we will provide your data in a machine-readable format (CSV or JSON) within 14 days. This includes your account information, transaction history, and any notes from our support interactions.

Correction & Deletion

If your personal information on ligajuara is inaccurate, you can update it directly in your account settings. For deletion requests, we will remove your data from active systems within 30 days, except where we are legally required to retain it (e.g., transaction records for 7 years under banking law). We cannot delete data that is part of an ongoing dispute or investigation.

Data Breach Notification

If we discover a breach of your personal data on ligajuara, we will notify you via email within 48 hours of discovery. Our notification will describe the breach, the data affected, and steps we have taken to secure your account. We will not delay notification to investigate; we notify first and provide details as investigation progresses.

Cookies & Tracking

We use cookies on ligajuara to remember your login session, store your language preference, and track your bet history across sessions. We do not use cookies for third-party advertising. You can disable cookies in your browser, but this will log you out and may limit platform functionality.

Third-Party Processors

We share data only with:

  • Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet (for deposit/withdrawal settlement).
  • Verification partners: Third-party identity-verification services (for KYC checks).
  • Cloud providers: Our servers may sit outside your jurisdiction; we encrypt all data before upload.
  • Regulatory bodies: Indonesian authorities when legally required.

We do not share your data with marketing agencies, data brokers, or advertisers. We do not use your data to build profiles for sale.

Data Retention

We retain your data as follows on ligajuara:

  • Account information: For the life of your account plus 7 years (for regulatory compliance).
  • Transaction records: 7 years (banking requirement).
  • Support messages: 2 years or until dispute resolution, whichever is longer.
  • Cookies: Until you clear your browser cache or until they expire (typically 1 year).

Contact & Complaints

If you have questions about our privacy practices on ligajuara or wish to exercise your rights, contact us via in-app support or email. If you believe we have mishandled your data, you may lodge a complaint with the Indonesian Data Protection Authority. We will cooperate with any investigation.

We review and update this privacy policy annually. Material changes are communicated via in-app notice at least 30 days before they take effect. Your continued use of ligajuara after the update date means you accept the revised policy.

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